Technical fault in our services (reference no. INC0010370)
We are currently experiencing technical problems with the our services, first identified on 01.10.2021, at 08:00 h. The following services are affected:
- User Services customer contact number 00 800 80 20 20 20
Our technicians are working to fix them as soon as possible.
We apologise for any inconvenience.
Legal safeguards may be available where filing or fee payment services were not available, depending on the service affected, the day and duration of the unavailability and the procedural situation. For details see Rule 134 EPC, Rule 82quater.2 PCT point 5.5 of the ADA (Supplementary publication 4, OJ EPO 2019) and the notice from the EPO dated 22 October 2020 (OJ EPO 2020, A120).
Please always quote the reference number indicated above when addressing the EPO in relation to this issue.
01.10.2021, 10:30 h